Privacy policy

This privacy policy explains how Gnetiq Seedbank SL (hereinafter referred to as “Gnetiq”), as the data controller, processes your personal data in accordance with the provisions of Organic Law 3/2018 (Spanish Data Protection Law) of December 5 for the protection of personal data and the guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

This privacy policy outlines the procedures for collecting, processing, and storing personal data. These relevant corporate standards for data protection comply with applicable regulations regarding the use of personal data of users or customers who visit our website, register, place orders, or contact our company through various communication channels.

Responsibility for Processing:
Company Name: Gnetiq Seedbank SL
NIF: B75400028
Registered Office: Carrer Ramon y Cajal 100 | Planta 2 | 08012 Barcelona (Province of Barcelona) Spain
Email Address: info@gnetiq.com

Personal Data:
The data we request is appropriate, relevant, and strictly necessary for specific and legitimate purposes. However, you are not obliged to provide this data; failure to do so may affect the service. To keep your personal data up to date, it is important that you inform us of any changes to this data. If you provide data from third parties, you must obtain their consent and provide them with this privacy policy. This ensures that the affected third parties understand and accept this policy, thereby releasing our organization from any liability related to non-compliance with this obligation.
We inform you that the types of data we may process are as follows:

Contact and Identification Data:
Company Name: Gnetiq Seedbank SL (Sociedad Limitada, if applicable, representative)
NIF: B75400028
Postal Address: Carrer Ramon y Cajal 100 | Planta 2 | 08012 Barcelona (Province of Barcelona) Spain
Phone Number:
Email Address: info@gnetiq.com

Billing and Payment Details:
We use the payment data you provide to process the payment. We only share the data with our payment service providers that are necessary for processing.

Connection and Usage Information of the Website
Browser data, date of website access, and IP address.
Additionally, when you interact with our website, we collect information about your areas of interest regarding content, products, and product types, about downloading additional information, about link accesses, and about your location, provided you have explicitly consented to this. The processing of this information is carried out in accordance with our cookie policy.

Purpose and Legal Basis of Processing:
At Gnetiq Seedbank SL, we use the data you provide for the following purposes:

Purpose: To process an order, respond to your questions or complaints about our products, or set up your personal account.

Legitimacy: The collection of this data is based on the fulfillment of a contract or the application of pre-contractual measures (Art. 6.1.b GDPR).

Purpose: To comply with our legal billing, accounting, and tax obligations.

Legitimacy: This processing is carried out to comply with legal obligations (Art. 6.1.c GDPR).

Purpose: Sending promotional materials about the products that make up our business.

Legitimacy: For users who are already customers, our legitimacy for sending communications about similar products to those previously purchased electronically is in accordance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce. For users who are not customers, this is based on consent when submitting the corresponding form. In any case, you have the option to object to receiving commercial communications or to withdraw your consent at the following email address: info@gnetiq.com.

Purpose: Regularly sending our newsletters, which contain information about our products, activities, discounts, and promotions that we offer to our users/customers.

Legitimacy: Our legitimacy is based on the consent given when submitting the newsletter registration form (Art. 6.1.a GDPR). Regardless, you can withdraw your consent at any time at the following email address: info@gnetiq.com.

Purpose: To optimize the personalization of our Facebook ads, we use the Custom Audiences tool from Meta Platforms Ireland Limited (“Meta Ireland”). This tool allows us to upload personal data that we have previously anonymized and encrypted (e.g., your email address or phone number in hash format) to create tailored audiences and show you ads on Facebook that match your interests. According to the agreement with Meta, Meta acts as a data processor, processing this data on our behalf solely for the creation of Facebook Custom Audiences and not using it for its own commercial purposes. The data shared with Meta is encrypted and hashed to ensure its anonymization and protection.

Legitimacy: We process this data with the consent of the user or customer, which they have given for this purpose through cookie settings or by checking the corresponding option in various forms on our website (Art. 6.1.a GDPR). Regardless of the situation, you have the option to withdraw your consent at any time at the following email address: info@gnetiq.com.

Purpose: Investigating consumption habits and profiling for product customization by analyzing user behavior on our website.

Legitimacy: This processing is carried out with consent (Art. 6.1.a GDPR), which the user or customer has given by accepting cookies for this purpose.

Purpose: Conducting surveys on quality and satisfaction.

Legitimacy: This processing is based on a legitimate interest, which consists of contacting customers and asking for their assessment of our activities (Art. 6.1.f GDPR). However, customers cannot participate in the survey regardless of this interest.

Legitimate Interest:
If you have purchased one of our products, please note that we may process your personal data for advertising purposes. This is based on Gnetiq’s legitimate interest in offering you exclusively products and services from our company and informing you about products and services that are similar to those you have purchased from us. You can exercise your right to refuse future messages using the methods described in this privacy policy or through the notifications you receive.

Data Storage:
Your data will only be stored for as long as necessary to fulfill the respective purposes. If the data is no longer required for the processing for which it was collected, it will be properly blocked. It will not be used to provide it to the relevant public authorities and agencies, judges and courts, or the public prosecutor’s office. This blocking will occur for the duration of the limitation period for any claims that may arise from the maintained relationship and/or the legally required retention periods.

In general, the periods for these responsibilities are 10 years (Art. 25 of Law 10/2010 on the Prevention of Money Laundering), 5 years (Art. 1964, 2 of the Civil Code), 6 years (Art. 30 of the Commercial Code), and 4 years (Art. 66 of the General Tax Law 58/2003).
When setting up an account, we will retain the information associated with that account for the entire duration of the account. To request the deletion of your account, please contact Gnetiq at the following email address: info@gnetiq.com.

Only accounts for which we do not need to retain data will be deleted. For example, we must retain financial records for accounts for at least 6 years. If you request the deletion of an account for which there are no financial records that are less than 6 years old, we will comply with your request as soon as possible. This will happen no later than one month after the request is made.
In the case of a request to delete an account whose associated financial data is less than 6 years old, the account will be deleted as soon as the financial data is 6 years old.
We store personal data that you provide to us in the context of an inquiry (via any channel) for the duration of the inquiry and then for 2 years before it is deleted.

Recipients of Stored Data:
The data controller will not disclose your data to third parties unless you have given your explicit consent or there is a legal obligation to do so.
We inform you that the data controller has no intention of carrying out international data transfers. However, the data controller is free to engage external service providers and processors that offer system hosting and maintenance services, analytics services, email messaging services, and similar services. Some of these external services may involve international data transfers. If international data transfers are necessary, they will be conducted in accordance with data protection regulations, such as:

• Data transfers to countries recognized by the European Commission as providing adequate data protection.
• Appropriate security measures, such as the standard contractual clauses approved by the European Commission or a supervisory authority.

Third-Party Services:
Third-party services are necessary to carry out transactions and provide our services. Third-party providers that we rely on will generally only collect, use, and disclose your data to the extent necessary to perform the services we offer.
However, certain third-party providers, such as shipping services, mailing services, marketing services, payment gateways, and other payment service providers, have their own privacy policies regarding the information we must provide to them for your transactions.
We recommend that you review the privacy policies of these providers to understand how they handle your personal data.
In particular, it is possible that certain providers are subject to different legal regulations or operate in different jurisdictions than you or we do. Therefore, if you choose a transaction that relies on the services of a third party, your information may be subject to the legal provisions of the region in which that third party or its facilities are located.

When you leave our website or are redirected to a third-party website or application, this privacy policy and the terms of use of our website no longer apply to you.

Data Analytics Service (Anonymous Data):
We have incorporated an element of a web analytics service (with anonymization features) on this website. Web analytics involves the collection, processing, and evaluation of information about user behavior on websites. An analytics service captures information about, among other things, which website a person came from (the so-called referrer), which subpages they visited, or how often and for how long they accessed a particular subpage. Web analytics primarily serves to optimize the website and conduct cost-benefit analyses of online advertising.

Social Networks:
For many internet users, social networks are an integral part of everyday life. Gnetiq Seedbank SL has created profiles on LinkedIn, Facebook, TikTok, Instagram, Pinterest, Reddit, YouTube, and X. All visitors to our website can become members of our social networks through the links provided there.
However, it is important to be aware that your data belongs to the respective social network. It is advisable to thoroughly review the terms of use and privacy policies of these providers and ensure that you set your data processing preferences.

Security of Your Personal Data:
We are committed to protecting your personal data. To ensure the security of your personal data, we inform you that Gnetiq Seedbank SL has implemented all necessary technical and organizational measures to ensure the security of the personal data provided. All measures are designed to prevent alteration, loss, as well as unauthorized processing or access, as required by law, although total security cannot be guaranteed.
At Gnetiq, employees have different access permissions. Each permission allows access only to the information that is strictly necessary to perform a specific task.

To ensure the security of online customers/users, digital security measures must meet high standards and be regularly reviewed. Therefore, we have appointed a digital security manager at Gnetiq. The responsibilities of this manager include regularly reviewing and, if necessary, improving security measures.

Minors:
This website is intended solely for individuals who are 18 years of age or older. If you are under 18 years old, please do not attempt to register. If we become aware that we have unintentionally received personal data from a minor, we will promptly delete that data.

Changes and Updates to the Privacy Policy:
This privacy policy will be adjusted when new legal requirements arise or when changes are necessary due to new legal obligations, recommendations from the Spanish Data Protection Authority, legal developments, industry-specific standards, business interests, or adjustments to our web services.
For this reason, we advise users to review our privacy policy regularly.
If you have any questions regarding this policy, you can contact Gnetiq at the following email address: info@gnetiq.com.